F&Q
1. What payment methods do you accept? We accept various payment methods, including American Express, Apple Pay, Google Pay, Mastercard, PayPal, Shop Pay, Union Pay, and Visa.
2. Do you offer international shipping? Yes, we ship to multiple countries. You can select your country and currency from the dropdown menu on our website to see if we deliver to your location.
3. How can I track my order? After placing an order, you can check its status by visiting the "Parcel Check" section on our website. Enter your order details to view the current status of your shipment.
4. What is your return policy? For information regarding returns, please refer to our "Refund Policy" linked at the bottom of our website. This policy outlines the conditions and procedures for returning items.
5. How can I contact customer support? If you have any questions or need assistance, please visit the "Contact" page on our website. You can reach out to us through the provided contact form or email address.
6. Do you offer gift cards? Currently, we do not offer gift cards. Please subscribe to our newsletter for updates on new offerings and promotions.
7. How can I stay updated on new products and promotions? Subscribe to our mailing list for insider news, product launches, and more. You can sign up by entering your email address in the subscription box located at the bottom of our website.
8. Is it necessary to create an account to make a purchase? No, you can make a purchase as a guest. However, creating an account allows you to track orders and view your order history.
9. How do I change the currency displayed on the website? You can select your preferred currency from the "Country/region" dropdown menu located at the top of our website. This will adjust the prices to your chosen currency.
10. Are the product prices inclusive of taxes? Product prices displayed on our website do not include taxes. Applicable taxes will be calculated and added at checkout based on your shipping address.